Where are you located?
Gardens Arcade Kikuyu. 3rd Floor. Suite B2. Kikuyu Rd. Kikuyu Township.
We are open Mon - Fri 9am - 4pm
Is it safe to use Vitu Za Majuu.com to shop and ship from USA and UK to Kenya?
We have put in place safe procedures to handle and ensure 100% delivery of all shipments with us as well as protect customer data provided to us.
*We offer free insurance cover of up to a declared value of $50 only but we can help you get extra insurance cover for your package against damage or loss.
How long does it take to ship from USA and UK to Kenya?
It currently takes about 1 month to ship from USA to Kenya and about 1 - 2 weeks from UK to Kenya with Vitu Za Majuu.com
What are your shipping rates to Kenya?
The shipping rate from USA to Kenya is from $20 per Kg all inclusive of shipping and customs clearance while from UK to Kenya, rates from £10 per Kg.
Please see our full shipping rates and other charges here.
How do I pay for my order?
We currently accept the following payment options:
MPESA PayBill Number or Bank Transfer or any other method indicated at the bottom of your invoice when we send it.
We STRICTLY do not accept CASH payments.
Do you deliver to my doorstep in Kenya?
Yes, we do.
You can choose to pick your shipment on arrival from our office or we can deliver to you same day with a boda boda or next business day deliver via Fargo Courier or G4S.
Can I shop from any site?
Yes, you can.
As long as they can deliver to our US or UK address. Sign up here to get your personalized address.
Can I ship anything?
You can ship most items classified as general cargo.
However, some items may be prohibited from import by local Kenyan regulations or export country (US or UK) regulations or airline regulations. Some items are restricted meaning that you will need to get a permit from the issuing authority before we can import for you. See list of items here.
Contact us for advise if you're not sure.
Got more questions?
Talk to a customer service agent now.