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Gardens Arcade Kikuyu. 3rd Floor. Suite B2. Kikuyu Road. Kikuyu Township.

(+254) 0759 46 40 47

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General Questions


Gardens Arcade Kikuyu. 3rd Floor. Suite B2. Kikuyu Rd. Kikuyu Township.

We are open Mon - Fri 9am - 4pm


We have put in place safe procedures to handle and ensure 100% delivery of all shipments with us as well as protect customer data provided to us. 

*We offer free insurance cover of up to a declared value of $50 only but we can help you get extra insurance cover for your package against damage or loss.

It currently takes about 1 month to ship from USA to Kenya and about 1 - 2 weeks from UK to Kenya with Vitu Za

The shipping rate from USA to Kenya is from $20 per Kg all inclusive of shipping and customs clearance while from UK to Kenya, rates from £10 per Kg.

Please see our full shipping rates and other charges here.

We currently accept the following payment options: 

MPESA PayBill Number  or Bank Transfer or any other method indicated at the bottom of your invoice when we send it.

We STRICTLY do not accept CASH payments.

Yes, we do.

You can choose to pick your shipment on arrival from our office or we can deliver to you same day with a boda boda or next business day deliver via Fargo Courier or G4S.


Yes, you can.

As long as they can deliver to our US or UK address. Sign up here to get your personalized address.


You can ship most items classified as general cargo.

However, some items may be prohibited from import by local Kenyan regulations or export country (US or UK) regulations or airline regulations. Some items are restricted meaning that you will need to get a permit from the issuing authority before we can import for you. See list of items here.

Contact us for advise if you're not sure. 

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